Section 1
Chemical Cleaning Services
Applies to: House Washing, Roof Soft Wash, Pool Deck, Screen Enclosures, Driveways, Sidewalks, Fences
Close All Windows, Doors & Vents
Ensure all windows, doors, and vents are fully closed before we arrive to prevent water or chemical solution from entering your home.
Move All Vehicles
Move all vehicles from the driveway and away from the work area before we arrive. This prevents overspray contact with your vehicle's finish.
Secure All Pets Indoors
All pets must be kept inside during the entire service. Even eco-friendly cleaning solutions can irritate pets if contacted directly. Keep pets indoors until surfaces are fully dry.
Water Plants & Landscaping
Water your plants and landscaping thoroughly before we arrive. Our team will also pre-wet surrounding vegetation, but pre-watering adds important extra protection. Disclose any sensitive or edible gardens.
Remove or Cover Outdoor Items
Remove or cover patio furniture, cushions, grills, potted plants, decorations, toys, doormats, rugs, electronics, speakers, and any loose or valuable items from the work area.
Secure Exterior Electrical & Outlets
Ensure outdoor outlets are covered and notify our team of any exterior electrical fixtures, cameras, or equipment so they can be avoided or carefully worked around.
Confirm Water Source Access
Ensure an outdoor water spigot (hose bib) is accessible and in working condition. Please confirm the water source location when booking. Gates must be unlocked before arrival.
Disclose Pools, Ponds & Water Features
Disclose pools, spas, ponds, fountains, fish, aquatic life, and related equipment before service. Remove pool toys, floats, and furniture from the service area.
Disclose Any Known Property Conditions
Inform our team of any known defects, fragile surfaces, previous repairs, loose materials, cracked caulking, peeling paint, brittle screens, damaged vents, leaking windows or doors, or any areas that should not be cleaned. Discovery of pre-existing damage during cleaning is not damage caused by Bluecrest Pro Services.
Allow Surfaces to Dry Before Use
Allow treated surfaces to fully dry (typically 30–60 minutes) before walking on them or allowing foot traffic, especially on driveways, decks, pool areas, and sidewalks.
Keep Pets Away Until Dry
Keep pets indoors until all surfaces have fully dried. Our solutions are biodegradable, but direct contact should be avoided until the work area is dry and safe.
Water Plants Again After Service
After our team has rinsed the area, water your plants and landscaping once more. For soft wash and roof cleaning services, water affected plants for 1–2 days after service when appropriate.
Results Fully Develop Within 1–3 Days
Some surfaces — especially roofs — may appear slightly different when wet. Algae, moss, and organic growth may lighten gradually with rain and weather rather than disappearing immediately. Full results develop as surfaces dry and cure.
Do Not Re-Clean Treated Areas for 72 Hours
Do not apply additional water pressure, cleaning agents, or power wash treated surfaces for at least 72 hours. This allows chemical treatments to fully work and cure.
Report Concerns Within 48 Hours
For pressure washing, soft washing, roof cleaning, window cleaning, and exterior cleaning services, report any concerns within 48 hours of service completion with photos and a description. We must be given a reasonable opportunity to inspect before any other contractor is hired.
Section 2
Painting Services
Applies to: Interior Painting, Exterior Painting, Trim & Door Painting
Clear the Work Area (Interior)
Remove or cover furniture, electronics, artwork, rugs, and valuables from rooms being painted. Move items at least 3–4 feet from the walls. Remove switch plates and outlet covers if possible.
Trim & Move Plants (Exterior)
Trim back any shrubs or plants touching the exterior walls. Move potted plants away from the work area. Disclose any sensitive landscaping or garden features.
Surfaces Must Be Clean & Dry
Exterior surfaces should be cleaned and fully dry before painting begins (ideally after our pressure washing service). Interior walls should be free of grease, moisture, and contamination.
Ensure Ventilation (Interior)
Ensure windows can be opened for adequate ventilation during and after interior painting. Good airflow is essential for proper drying, curing, and reducing fume buildup.
Keep Children & Pets Away
Keep children and pets out of painting areas for the full duration of the project and until paint is fully cured (typically 24–48 hours for a full cure).
Disclose Known Property Conditions
Notify our team of known moisture issues, roof leaks, plumbing leaks, wood rot, failing prior coatings, mold, asbestos, or lead-based paint (especially in homes built before 1978). These conditions may affect scope or require specialist work.
Allow Full Cure Time
Paint is touch-dry in 1–2 hours but requires 24–48 hours for a full cure. Avoid scrubbing, washing, or heavy contact with freshly painted surfaces for at least 2 weeks.
Continue Ventilating (Interior)
Keep windows open and maintain airflow for 24–48 hours after interior painting is complete to allow fumes to dissipate and paint to cure properly.
Protect from Rain & Sprinklers (Exterior)
Avoid irrigation or sprinkler contact with newly painted exterior surfaces for at least 24 hours. Rain within 2 hours of application may require touch-up. Sprinkler damage after service is not covered under warranty.
Wait 30 Days Before Washing Painted Surfaces
Wait at least 30 days before washing painted walls or exterior surfaces with any cleaning agent. Use only a soft cloth or sponge with mild soap when cleaning is needed.
Color May Appear Different When Wet
Paint color appears darker while still wet. The true finish color is visible once fully dry. Lighting, surface texture, and surrounding colors also affect how paint appears. Touch-ups may appear slightly different from the surrounding area.
Report Touch-Up Needs Within 7 Days
Inspect your paint job thoroughly within 7 days and report any areas needing touch-up with photos and a clear description. We must be given a reasonable opportunity to inspect and correct before any other contractor is hired.
Section 3
Window Cleaning Services
Applies to: Interior Window Cleaning, Exterior Window Cleaning, Glass & Mirror Cleaning
Clear Window Sills & Ledges
Remove all items from window sills, ledges, and nearby surfaces — including plants, decorations, blinds cords, candles, picture frames, and anything that may get wet or be in the way during cleaning.
Raise Blinds & Open Curtains
Open all curtains, drapes, and blinds prior to our arrival to allow full access to the glass surface. This speeds up the process and protects your window treatments from moisture.
Move Furniture Away from Windows (Interior)
For interior window cleaning, move sofas, chairs, tables, and other furniture at least 2–3 feet away from the windows to allow our technician safe and full access to the glass.
Clear Plants & Obstacles (Exterior)
Move potted plants, outdoor furniture, hoses, and any items directly in front of or below exterior windows. Trim back bushes or shrubs that block window access where possible.
Secure Pets During Service
Keep pets secured or in a separate area of the home during interior window cleaning. Pets near open windows or exterior work areas can cause distractions, accidents, or interfere with the technician's access.
Disclose Damaged, Fogged, or Sealed Glass
Please notify our team of any cracked, chipped, fogged (failed seals), or previously repaired glass before we begin. Cleaning cannot fix failed seals or internal fogging, and pre-existing damage is not the result of our service.
Avoid Sprinkler Contact for 24 Hours
Do not allow sprinkler or irrigation systems to hit freshly cleaned exterior windows for at least 24 hours. Hard water from sprinklers is one of the main causes of spots and mineral deposits returning after cleaning.
Small Streaks or Spots May Appear as Glass Dries
Allow windows to fully air dry before evaluating results. Minor water marks or streaks visible during drying typically disappear once the glass is completely dry. Evaluate results only after full drying.
Keep Windows Closed After Rain
Rain shortly after exterior cleaning is normal and generally does not leave spots if windows were properly cleaned. However, leaving windows open during or after rain can cause water to run down the interior glass and leave streaks.
Avoid Touching Glass Immediately After Cleaning
Avoid touching the cleaned glass with bare hands, towels, or cleaning products immediately after service. Fingerprints and smudges are easily transferred to freshly cleaned glass before it fully dries.
Hard Water Stains & Mineral Deposits
Severe hard water staining, mineral deposits, and calcium buildup may require specialized restoration treatment that is separate from standard window cleaning. If stubborn deposits remain after cleaning, ask us about our hard water stain removal option.
Report Concerns Within 48 Hours
Report any workmanship concerns within 48 hours of service completion with photos. We must be given a reasonable opportunity to inspect and correct before any other action is taken.
Section 4
Small Maintenance Jobs
Applies to: Gutter Cleaning, Cobweb Removal, Fence Cleaning, Paver Sealing, Property Inspections, Quarterly Maintenance Visits
Unlock Gates & Provide Clear Access
Ensure all gates, side yard entrances, and access points are unlocked before our arrival. Our team needs unobstructed access to gutters, fences, exterior walls, and all service areas to complete the work safely and efficiently.
Move Vehicles & Equipment
Move vehicles, trailers, lawn equipment, and any items that block driveways, walkways, fence lines, or work areas before we arrive. This avoids delays and prevents accidental overspray or debris contact.
Secure Pets Indoors or Away from Work Area
Keep all pets secured indoors or in a contained area away from the active work zone during the entire service. Pets can interfere with ladders, tools, hoses, and the safety of our team.
Clear the Work Area of Furniture & Items
Remove patio furniture, potted plants, decorations, grills, doormats, toys, and other items from the immediate work area. Items left in active service zones may be affected by water, debris, or cleaning products.
Confirm Water Access (If Required)
Some maintenance services require water. Please confirm that an outdoor water spigot or hose bib is accessible and functional. Let us know at booking if water access is limited or unavailable.
Disclose Known Issues or Sensitive Areas
Let our team know of any known damage, fragile materials, sensitive landscaping, edible gardens, pest-treated areas, recently sealed surfaces, or areas that should not be disturbed, cleaned, or accessed during the visit.
Review the Before & After Photos
Our team documents every maintenance visit with before and after photos. Review the photos sent after your service to confirm completed work and note any areas you would like addressed at the next scheduled visit.
Allow Cleaned Surfaces to Dry (If Applicable)
If maintenance included any rinsing, light washing, or wet cleaning, allow surfaces to dry fully before resuming normal foot traffic, replacing furniture, or allowing children and pets in the area.
Paver Sealing — Cure Time Required
If paver sealing was performed during your maintenance visit, avoid foot traffic for at least 4–6 hours and vehicle traffic for at least 24–48 hours. Keep the area dry for at least 24 hours after sealing. Protect sealed pavers from sprinklers during the cure period.
Note Any Conditions Found During the Visit
If our team identified concerns during the visit — such as early paint wear, gutter damage, caulk gaps, or surface issues — review their notes and contact us to schedule any needed follow-up service before problems worsen.
Water Landscaping If Affected
If maintenance involved any cleaning near plants, landscaping, or garden beds, water the affected areas after service. This helps dilute any residual product and supports healthy plant recovery.
Report Concerns Within 7 Days
For small maintenance jobs, report any workmanship concerns within 7 days of service completion with photos and a description. We must be given a reasonable opportunity to inspect and correct before any other contractor is called.
Service Disclosure & Liability Notice
For full terms regarding service scope, liability limits, warranties, payment, and Florida-specific notices, please review our complete Service Disclosure document.
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